1. Recommendation for the initial set up of the clinic which includes
• Location
• Space requirements
• Equipment
• Clinic layout
• Electronic medical billing (EMR)
• Staffing requirements
(Recommendations will be customised based on the business model and objectives of the clinic )
2. Cost projection x 3 years
3. Income projection x 3 years
4. Determination of objectives and model of business
5. Customised checklist for requirements and timelines if requested.
6. Supervision of set up process if requested
• Hiring criteria checklist
• Hiring process if requested
• Provide staffing solutions if requested
• Employee handback outlying clear responsibilities and accountabilities
• Training in billing and EMR software
• Training of front office staff in customer service, appointment scheduling, marketing and in-house business development
• Scheduling processes implementation and monitoring
• Establishing referral sources
• Consultation and establishing guidelines with insurance companies
• Costing of treatment sessions /packages which can be customised to suit business model
Clinical
• Setting up of practice philosophy
• Training staff in the respective practice philosophy
• Introducing and training staff in best practice guidelines
• Setting up treatment protocols according to evidence-based guidelines
• Training and implementation of documentation according to best practice guidelines
• Implementing international standards in treatment and service across all staff involved with the clinic
• Communication guidelines / processes with physicians and surgeons to maintain standards of care
• The primary objective in this phase is to monitor the processes that have been set up and ensure smooth functioning of the clinic according to the philosophy of the practice.
• Regular evaluation if clinical standards to maintain international standards
• Making sure the work flow and patient flow is unimpeded
• Maintaining efficiency in staffing management
• Maintaining a patient experience that is unique to this practice
• To iron out the initial glitches in process implementation so that collectively there is a positive influence on the revenue.
Our team have been running well about 10 years and keep going.
Our team have been running well about 10 years and keep going.
Our team have been running well about 10 years and keep going.
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